McKinsey: 8 Business Technology Trends to Watch

The McKinsey Quarterly's latest edition (20 December, 2007) features an article on "emerging trends...transforming many markets and businesses."
Authors: James M. Manyika, Roger P. Roberts, and Kara L. Sprague.

Article links (free registration required):
McKinsey Quarterly article [text]

McKinsey Quarterly article [audio]

Article summary:

Managing relationships
1. Distributing cocreation
2. Using consumers as innovators
3. Tapping into a world of talent
4. Extracting more value from interactions
Managing capital and assets:
5. Expanding the frontiers of automation
6. Unbundling production from delivery
Leveraging information in new ways:
7. Putting more science into management
8. Making business from information